In this article, we will briely go over setting up the Knowtifier. Before continuing, please ensure you are running Knowtifier while being logged in as a Windows administrator, and have the appropriate read/write access to your Act! database.
Note For IT Admins: If the database is not hosted on the machine where Knowtifier is installed, please ensure the database is shared with the "Everyone" group with full access. If the network share requires domain authentication, please follow the instructions below to install the Knowtifier service and navigate to the Windows Services list by running services.msc and change the Knowtifier Service to run as a domain user instead of the default Local System.
Installation
- Install Knowtifier by running the Knowtifier installer and following the on-screen prompts. If you are upgrading Knowtifier from an older version, you will be prompted to stop the Knowtifier service, in which case, click Yes to continue installation and then manually start the service.
- After the installation is complete, start up Knowtifier and enter your license key if needed. On the main Knowtifier screen, click on the small ellipsis button to browse for your Act! database.
- If your Act! database is hosted on your computer, navigate to your Act! database's PAD file and then click open.
Note: If your database is hosted on a different machine (e.g. a server), and you are accessing it over the network, please contact your Act! administrator. Your administrator will be able to assist you in determining the correct location of your database. - Once you have selected the database, type in your Act! username and password and click Log In.
- After logging in, you will need to install and start the Knowtifier service. In addition to this, you will need to enter your email credentials so that Knowtifier can send emails on your behalf. The email address entered is what the end user will see when they receive an email from you.
- Click on the Email Options button on the main screen of the Knowti