Managing bounced emails with MailManager4Act

MailManager4Act provides a few different ways to process email addresses that have bounced. You can either provided a list of email addresess, or have MailManager4Act monitor an IMAP folder in your email account and try to find bounced email messages. Once you have this list, MailManager4Act can do a lookup of these Contacts. You can then either edit/delete these Contacts, or reach out to them via phone of other means to get the correct contact information.

 

Looking up email address list

  • Click the menu MailManager4Act > Manage Bounced Emails  > Lookup email address list
  • In the textbox, enter email addresses you wish to lookup (one per line). 
  • Click the Lookup button to start searching the Contacts in your database. 
  • Once completed, MailManager4Act will perform a lookup of these Contacts and switch to the list view. You can then manipulate this list as you wish



 

Monitoring an IMAP folder

  • MailManager4Act can also log into your email server using IMAP and monitor a folder for any unread messages that have bounced. We recommend moving any bounced email messages to  a custom folder and marking them as unread before continuing.
  • Make sure your IMAP server information is entered in the MailManager4Act Sett

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