Could not load file or assembly 'SautinSoft.Document' error when using Act4Outlook



Due to a misconfiguration in certain Act installations, this error might appear when Act4Outlook attempts to record history. To work around this error, please follow the steps below:

  • Navigate to, and Copy the following file: C:\Program Files (x86)\ACT\Act for Windows\SautinSoft.Document.dll
  • Paste this file to the Act4Outlook folder and restart Outlook. Act4outlook folder can be found here: C:\Program Files (x86)\Act4Work\Act4Outlook